Refund Terms

Introduction

Welcome to the refund policy of XENVALOTHIC. We value your satisfaction and aim to provide the best service possible. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Refunds

To be eligible for a refund, you must adhere to the following conditions:

• The request for a refund must be made within 30 days of the purchase date.
• The product must be returned in its original packaging and condition.
• Proof of purchase must be provided.

Refund Process

1. Contact us at [email protected] with your order details and reason for refund.
2. Ship the item back to us at the provided address.
3. Once we receive your item, we will inspect it and notify you of the status of your refund.

Non-Refundable Items

Some items are exempt from being refunded, including:

• Gift cards
• Downloadable software products
• Items on sale or clearance

Receiving Your Refund

If your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed will depend on your card issuer’s policies.

Modifications

XENVALOTHIC reserves the right to update this refund policy at any time. Changes will be effective immediately upon posting to this page.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].

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